8 articles
Shipping & delivery
Lead times, couriers, customs and delivery SLAs.
All Shipping & delivery articles
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Lead times by sourcing class (A / B / C)
How long does a Class B (Direct Import) order take?
How is shipping cost calculated?
Do you deliver to remote areas?
Can I change my delivery address after ordering?
My parcel arrived damaged — what do I do?
My parcel shows delivered but I didn't receive it
Which couriers does BestDealz use?
Other categories
Orders & tracking
Placing, tracking and managing your orders.
9 articlesPayments & invoices
Cards, EFT, instalments and 30-day terms.
7 articlesReturns & refunds
Trade Assurance, returns and warranty claims.
6 articlesSourcing & RFQs
Submit RFQs, manage sourcing projects.
6 articlesArticle didn't solve it?
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