6 articles
Returns & refunds
Trade Assurance disputes, returns and warranty claims.
All Returns & refunds articles
Click any article to read the full answer.
How do I open a Trade Assurance dispute?
How long do I have to return an item?
When will I get my refund?
How do I claim under a manufacturer warranty?
Who pays for return shipping?
Can I exchange instead of refund?
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Placing, tracking and managing your orders.
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Lead times, couriers, customs and delivery SLAs.
8 articlesPayments & invoices
Cards, EFT, instalments and 30-day terms.
7 articlesSourcing & RFQs
Submit RFQs, manage sourcing projects.
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